Billing Questions
ATTN: ALBANY FAMILY MEDICINE PATIENTS: Please direct any questions regarding your bill or account to Catia Carter (740)593-2487 or Nathan Gross (740)593-2457
Current Billing: Patients can contact their physician's office directly, the office of Administration, or the office of Accounting for questions regarding billing.
Payment Plan: Please contact the receptionist at your provider's office to get more information about setting up payment arrangements. If a patient fails to make the arranged payments according to the plan mutually agreed upon between the patient and the practice, the patient's account may be turned over to a third party agency for collection.
Past Due Accounts: Patients are responsible for making sure that all patient balances are paid in full at the time of service or within a modest time frame of receiving services. If your account is past due it may be turned over to a third party collection agency. If this happens you should contact the collection agency regarding your delinquency. Failure to update your address on file does not provide sufficient reason to terminate collections; YOU WILL NOT BE REMOVED FROM COLLECTIONS AS A RESULT OF A FAILURE TO UPDATE YOUR CONTACT INFORMATION ON FILE.